The Boutique Armoire

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We normally respond to all email inquiries within 24 hours of receipt. If you don't hear back from us in that time period, please check your spam or junk mail folder to see if our reply was mistakenly put there. If that is not the case then perhaps we never received your email and we ask you to resend it or call us at BoutiqueArmoire@gmail.com 770-365-3588. Adding our email address to your address book should prevent our emails from going into your spam or junk folders.
Thank you,
The Boutique Armoire

Frequently Asked Questions

 

We ask you to keep your email address current with us. We send out the earliest communications via email and thus those on our email list get first choice of our volunteer shifts, drop-off schedule and any special offers or announcements we may send out. Be Green, Save a Tree and opt for email only communication whenever possible! Update your records by contacting Susan today.

SHOPPER QUESTIONS

1) Are you a store?

No, we are a seasonal children's consignment sale. Each year, we hold two sales - one for Spring/Summer merchandise held in the early Spring and one for Fall/Winter merchandise held shortly after school starts . Currently, our sale is limited to two days each season. Please join our mailing list or check the website for up-to-date information on the current sale.

2) How do I get to your sale?
The sale is located in the Dunwoody Plaza Shopping Center at 1418 Dunwoody Village Parkway Atlanta 30338. For specific directions from your home, please check Map Here.

3) Are strollers and/or children allowed at your sale?
Yes. We strive to be family friendly and you are welcome to bring children and umbrella strollers. Due to space considerations and isle size, only umbrella-type strollers are allowed. Also, children must remain in your control at all times. When our kids were little we liked to shop with them in a sling or front carrier!

4) How big will your sale be?
We anticipate 200 consignors at our sale.

5) What type of payments do you accept?
We accept cash, personal checks, MasterCard & VISA. Checks must also be pre-printed with name and address. Photo ID requirred for checks and credit cards.

6) Can I tell my friends about the sale? Do you have a Referral Program?
Absolutely! We are working hard to make this an awesome sale. Please also join Fans of The Boutique Armoire on Facebook. You will be "invited" to the upcoming sale and please RSVP yes that you will come and share it with your friends on Facebook.

7) Do you have any tips for a first time shopper?
Sure!

1) Measure your children (or easier measure an outfit or two that fit). Bring those measurements and the same tape measure with you to the sale. Then you will know if a garment is truly the same size as your child. Allow for growth too. Trace feet of measure the length to find the right shoe size.

2) Wear comfortable shoes and clothes

3) Bring a laundry basket or other lightweight open container to hold your potential purchases in. We don't have shopping carts but we do have electric/automatic doors so it's easy to get your purchases in/out (especially large toys).

4) Assess your child's closet for items they will be wearing this coming season and see what needs a matching piece, accessory etc. Look on our Facebook Fans of The Boutique Armoire page and see if any sellers have posted things you are looking for. Feel free to post that you want a certain item(s). However, there's no offline selling allowed.

5) Shop with a friend, it's always more fun. Plan to have fun and find lots of great things for your kids!
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CONSIGNOR QUESTIONS

1) Wow! This sounds great. How do I consign my clothes?

To register for the sale, please contact Susan.

2) How many items do I need to participate in your sale?
We have no minimum number of items required to sell at The Boutique Armoire! However, if you would like to shop at the pre-sale, you will need to consign at least 10 accepted items, not including DVDs. Please refer to our Brands Accepted & Brands Not Accepted pages to see what items we will accept.

3) What type of items do you accept?
We accept seasonally appropriate boutique and designer clothing, shoes, accessories, large floor toys and baby gear. Additionally, we always accept recital outfits and baby gear items such as strollers, cribs, bedding, infant carriers, designer diaper bags, and high chairs.

Our Fall Sale is for Fall/Winter clothing items including but not limited to: pants, sweaters, dresses, holiday/party clothes, jeans, jackets/coats/sweaters, dance recital outfits, high end leotards, dress shoes, sneakers, hats, and hair accessories. For this sale, we will also be accepting high end Disney Store/Theme Park costumes (not from Target, Walmart, Party City, etc.) and other speciality Halloween/dress up outfits. Custom made costumes will be accepted based on quality and workmanship.

Our Spring Sale is for Spring/Summer clothing items and will be limited to Spring & Summer wear including, but not limited to, shorts, capri pants, dresses, holiday/party clothes, jeans, light jackets & sweaters, dress shoes, sneakers, sandals, hats, swimwear, and hair accessories.

We do limit each consignor to a maximum of 10 pairs of shoes - excluding speciality shoes such as ballet, tap, etc. Please do not package shoes in ziplock bags.

We do NOT accept small toys, car seats, feeding items (bottles, sippy cups, etc) or discount/department store brands at The Boutique Armoire. We also are NOT accepting Maternity items at this time.

Please refer to our Brands Accepted/Not Accepted pages to see what brands we will accept.

4)I have embellished/custom made items with an original brand that is on your "not accepted" list. Is this a consignable item?
In most cases, the answer is yes. Please bring it to your drop off appointment and we'll judge each one on it's own merits.

5) How do I price my items?
Prices will vary as they are priced by the consignor. We suggest a good rule of thumb is 25%-33% of retail. Larger sizes tend to sell at the higher end and smaller sizes often sell on the lower end of this range. Outfits sell better than separates. Better presentation also commands a higher price. While we don't require clothing items to be pressed, they generally sell better if they are. All gear must be clean, in good working order and have all parts present.

We currently offer a pricing/tagging service where we will do the work for you! There are additional costs for these services. Please see the Pricing & Tagging page for more information.

6) Can I use my own tags or tags from another sale?
Unfortunately, no. We know it is extra work to re-tag from another sale, but we can only accept Boutique Armoire tags. In addition to providing a uniform look and helping the buyer know exactly where to look for the price, it helps us with sorting after the sale. The smoother the sorting goes, the quicker you get your check!

7) Your instructions say to pin your tag to the inside garment tag. My item doesn't have a tag in the neck/waistline. What should I do?
You may pin the tag to the inside seam/hem area of the neckline or waistline. Our main goal is to minimize damage to the garment from the tag, so please use your best judgement when attaching tags to the garment. If you still have questions about tagging, please feel free to contact us for extra help.

8) How do I get the sale items to you?
We offer convienent day and evening drop off appointments on two different days at the sale location. Please email Susan or call her at 770-365-3588 for your appointment. None of these work for you? We offer an optional pick up service for an additional fee. Please contact Susan for this appointment as well.

9) I live out of state. Can I still consign with you?
Of course! We have had many consignors who live out of state (or outside the Metro Atlanta area). Please contact Susan to register to consign and discuss details such as tagging, mailing and handling unsold items.

10) What do I need to bring to my drop off appointment?
1) Your items - please have them freshly laundered and hanging on hangers (preferrably pressed). Have the hanger opening facing the left and have the tags pinned with safety pins or stapled to the inside tag. Please do not use straight pins! Have items sorted by gender and size. Please refer to our consignor information page for additional information.
2) Your completed inventory sheet - We need a copy of these for our records. During the last sale, we found them invaluable in case of lost tag, or item without price, etc.
3) A self addressed stamped envelope so we can mail your check to you (if you prefer, we can provide this for $1.00).

11) Do I have to pay the seller fee in advance?
No. Once the sale is over, we will send you a check for 70% of your items sold, less the $5.00 seller fee.

12) I'm interested in your sale, but I just don't have time to get my items ready. Can you help?
Yes! We offer both a tagging and pickup service. For a nominal fee, we will pick up and/or tag your items for you. Check out our Tagging & Pickup page for more details. All fees for tagging and pickup must be paid up front.

13) When do I pick up my unsold items?
Pick up will be on Sunday, March 21, 2010 from 1:30pm-2:30pm. All items remaining after pick-up ends become the property of The Boutique Armoire - NO EXCEPTIONS.

14) When can I expect my check?
Your check will be mailed out within 2 weeks of the sale's end.

15) Do you return the tags or my inventory sheet for the items I've sold?
No, we will be keeping the tags & inventory sheets for our records. We suggest you keep a copy of the inventory list to compare sold items to those you pick up. We will send a completed list of items sold with your check.

16) Is it too late to sign up to sell items?
We still currently have spaces available. For more in-depth details, please check out our Selling page. Contact Susan (770-365-3588) to get your consignor number. If you are a returning seller, feel free to tag at your convienence - your seller number will remain the same - just contact us to schedule a drop off time.

17) Can I use a tagging gun to attach my tags?
While we hesitate to say no to this we don't want to encourage it either. It is our experience that most of our "lost tags" (the ones that come of the garment) come from tagging guns. Items without a tag wind up in our lost/found pile to be claimed at pickup. So, while we'd prefer you not use a tagging gun but we won't prohibit them. Use at your own risk and please check the lost and found at pickup.
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VOLUNTEER QUESTIONS

1)
How long are your shifts? Could I split a shift?
We provide convenient 3 hour volunteer shifts. We will have presale times for 12, 9, 6 and 3 hour volunteers. Unfortunately, we are unable to split shifts. If you don't think you can volunteer due to childcare issues try to swap with a friend and then shop the presale together for a girls night out! Husbands also welcome to work volunteer shifts, too!

2) Can I bring my children with me to my volunteer shift? Do you provide childcare?
No, it would be unsafe to bring children while you work your shift and at this time we are unable to provide childcare.

3) Is it too late to sign up to volunteer?
While popular shifts fill quickly, we still currently have spaces available. For more in-depth details, please check out our Volunteering page. Contact Susan (770-365-3588) for available shift times.
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PRESALE QUESTIONS

1) What is a pre-sale and how do I qualify to attend?

A pre-sale is a private shopping time for sellers and volunteers held before the general public sale. Shoppers at the pre-sale are the first to see the merchandise and get the best selection. There are two ways to earn a pre-sale ticket:
1. consign a minimum of 10 accepted items, not including DVDs.
2. volunteer to work one or more 3 hour shifts.
Please note: while you DO NOT have to do consign and volunteer in order to attend the pre-sale, doing both will get you in earlier.

2) What are your pre-sale hours? The March 2010 sale closes at 9pm

4 Shift, 12 hour Volunteers

3 Shift, Nine Hour Volunteers

3:30pm

4:15pm

2 shift, Six Hour Volunteers

4:45pm

1 shift, Three Hour Volunteers who also consign

5:15pm

1 shift, Three Hour Volunteers (who don't consign)

5:45pm

All Consignors who don't volunteer

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Paid Admission

6:15pm

6:45pm

7:00pm

3) Can I bring a friend or relative with me to the presale?
They may enter at 7pm for a non-refundable fee of $10 cash.

4) Can I give my pass to the presale to a friend?
Absolutely YES! Each seller and volunteer will receive 1 pass to attend the presale. If you are unable to use your ticket, we encourage you to pass it on to someone else.

5) Can I bring my children to the presale?
You are welcome to bring your children to the presale as long as they remain in your care and control at all times.

6) I've heard that there are some shoppers who feel the need to "hoard" merchandise, what is your policy?
If you see it going on please bring it to our attention while it's happening. Much like problems with our own children if we personally don't see it going on it's hard to address/correct it. We have heard that some sales are placing limits on the number of items you can take to review and we really don't want to have to do this.

We ask that each and every shopper, especially at the presale, be extremely considerate of the other shoppers and not take items off the rack that they are not seriously considering to purchase. Please review the items as best as possible while they are on display (racks, tables, etc). Then when you have your realistic potential purchases you are welcome to sit down and inspect them. At your earliest opportunity, please give the items you don't plan to buy to one of our helpful volunteers who will put it/them back where they go or hang them yourself on a "go-back" rack.

If a shopper takes an item off display and holds it in her possession for a lengthy period of time and then changes her mind about purchasing it, it seriously reduces the opportunity for the item to sell. Since we are a seasonal business and not open year round we have a limited window (2.5 days) to sell merchandise. Imagine if you brought items to sell at our sale, saw shoppers carrying them around and got excited that they were going to sell only to get them back at pickup. Well unfortunately this is what can happen when items are hoarded.

On the flip side, it's a great reason to come and shop outside of the presale especialy on our final day. These great items may even be reduced in price making them an even better deal than they were on opening night!

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HOME | VOLUNTEER | CONSIGN | TAGGING INSTRUCTIONS| BRANDS ACCEPTED| BRANDS NOT ACCEPTED | PICKUP AND TAGGING
| FAQ | ADVERTISE WITH US | ITEMS FOR SALE | TESTIMONIALS
|SPONSORS/VENDORS

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