The Boutique Armoire
Cumming

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Frequently Asked Questions

SHOPPER QUESTIONS

1) Are you a store?

No, we are a seasonal children's consignment sale. Each year, we hold two sales - one for Spring/Summer merchandise held in the early Spring and one for Fall/Winter merchandise held shortly after school starts . Currently, our sale is limited to two days each season. Beginning in Spring/Summer 2007, we will have 2 locations - our original Gwinnett location and a new sale in Cumming. Please join our mailing list or check the website for up-to-date information on the current sale.

2) How do I get to your sale?
The Cumming sale is located at Victory International Church, 4980 Pittman Road, Cumming, GA 30040. This is located between Post Road and Bethelview Road. For specific directions from your home, please check Mapquest.

The Gwinnett sale is located inside Parties on Air. The address is 3400 River Green Court, Ste 400. This is located in Duluth off Peachtree Industrial Blvd. - convenient to Pleasant Hill Rd and Highway 120. For specific directions from your home, please check Mapquest.

3)Are strollers and/or children allowed at your sale?
Yes. We strive to be family friendly and you are welcome to bring strollers or children. Due to space considerations and isle size, we prefer umbrella-type strollers as they will be easiest for you. Also, children must remain in your control at all times.

4)How big will your sale be?
We will be accepting up to 200 consignors at our sale.

5)What type of payments do you accept?
We accept Mastcard, VISA, cash and personal checks with photo I.D. Checks must be pre-printed with name and address.

6)Can I tell my friends about the sale?
Absolutely! We are working hard to make this an awesome sale.

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CONSIGNOR QUESTIONS

1) Wow! You have 2 sales! Can I sell in both?

Absolutely! To register for the Cumming sale, please contact Erin. For the Gwinnett sale, please contact Melissa. Unfortunately, we will no longer be able to offer transportation services between the Cumming and Gwinnett sales.

2) How many items do I need to participate in your sale?
We have no minimum number of items required to sell at The Boutique Armoire! However, if you would like to shop at the pre-sale, you will need to consign at least 10 accepted items, not including DVDs. Please refer to our Brands Accepted & Brands Not Accepted pages to see what items we will accept.

3) What type of items do you accept?
We accept seasonally appropriate boutique and designer clothing, shoes, accessories, large floor toys and baby gear. Additionally, we always accept recital outfits and baby gear items such as strollers, cribs, bedding, infant carriers, designer diaper bags, and high chairs.

Our Fall Sale is for Fall/Winter clothing items including but not limited to: pants, sweaters, dresses, holiday/party clothes, jeans, jackets/coats/sweaters, dance recital outfits, high end leotards, dress shoes, sneakers, hats, and hair accessories. For this sale, we will also be accepting high end Disney Store/Theme Park costumes (not from Target, Walmart, Party City, etc.) and other speciality Halloween/dress up outfits. Custom made costumes will be accepted based on quality and workmanship.

Our Spring Sale is for Spring/Summer clothing items and will be limited to Spring & Summer wear including, but not limited to, shorts, capri pants, dresses, holiday/party clothes, jeans, light jackets & sweaters, dress shoes, sneakers, sandals, hats, swimwear, and hair accessories.

We do limit each consignor to a maximum of 10 pairs of shoes - excluding speciality shoes such as ballet, tap, etc.

We will NOT be accepting small toys, car seats, feeding items (bottles, sippy cups, etc) or discount/department store brands at The Boutique Armoire. We also are NOT accepting Maternity items at this time.

Please refer to our Brands Accepted/Not Accepted pages to see what brands we will accept.

4)I have embellished/custom made items with an original brand that is on your "not accepted" list. Is this a consignable item?
In most cases, the answer is yes. Please bring it to your drop off appointment and we'll judge each one on it's own merits.

5) How do I price my items?
Prices will vary as they are priced by the consignor. We suggest a good rule of thumb is 25%-33% of retail. Larger sizes tend to sell at the higher end and smaller sizes often sell on the lower end of this range. Outfits sell better than separates. Better presentation also commands a higher price. While we don't require clothing items to be pressed, they generally sell better if they are. All gear must be clean, in good working order and have all parts present.

We currently offer a pricing/tagging service where we will do the work for you! There are additional costs for these services. Please see the Pricing & Tagging page for more information.

6) Can I use my own tags or tags from another sale?
Unfortunately, no. We know it is extra work to re-tag from another sale, but we can only accept Boutique Armoire tags. In addition to providing a uniform look and helping the buyer know exactly where to look for the price, it helps us with sorting after the sale. The smoother the sorting goes, the quicker you get your check!

7) Your instructions say to pin your tag to the inside garment tag. My item doesn't have a tag in the neck/waistline. What should I do?
You may pin the tag to the inside seam/hem area of the neckline or waistline. Our main goal is to minimize damage to the garment from the tag, so please use your best judgement when attaching tags to the garment. If you still have questions about tagging, please feel free to contact us for extra help.

8) How do I get the sale items to you?
We offer convienent day and evening drop off appointments on two different days at the sale location. Please email Erin or call her at 678-938-2680 for your appointment. None of these work for you? We offer an optional pick up service for an additional fee. Please contact Erin for this appointment as well.

9) I live out of state. Can I still consign with you?
Of course! We have had many consignors who live out of state (or outside the Metro Atlanta area). Please contact Erin to register to consign and discuss details such as tagging, mailing and handling unsold items.

10) What do I need to bring to my drop off appointment?
1) Your items - please have them freshly laundered and hanging on hangers (preferrably pressed). Have the hanger opening facing the left and have the tags pinned with safety pins or stapled to the inside tag. Please do not use straight pins! Have items sorted by gender and size. Please refer to our consignor information page for additional information.
2) Your completed inventory sheet - We need a copy of these for our records. During the last sale, we found them invaluable in case of lost tag, or item without price, etc.
3) A self addressed stamped envelope so we can mail your check to you (if you prefer, we can provide this for $1.00).

11) Do I have to pay the seller fee in advance?
No. Once the sale is over, we will send you a check for 70% of your items sold, less the seller fee & transportation fee (if any).

12) I'm interested in your sale, but I just don't have time to get my items ready. Can you help?
Yes! We offer both a tagging and pickup service. For a nominal fee, we will pick up and/or tag your items for you. Check out our Tagging & Pickup page for more details. All fees for tagging and pickup must be paid up front.

13) When do I pick up my unsold items?
Pick up will be on Saturday, March 1, 2008 from 4:00pm until 5:00pm. All items remaining after 5:00pm become the property of The Boutique Armoire-Cumming and will be donated - NO EXCEPTIONS.

14) When can I expect my check?
Your check will be mailed out within 2 weeks of the sale's end.

15) Do you return the tags or my inventory sheet for the items I've sold?
No, we will be keeping the tags & inventory sheets for our records. We suggest you keep a copy of the inventory list to compare sold items to those you pick up. We will send a completed list of items sold with your check.

16) Is it too late to sign up to sell items?
We still currently have spaces available. For more in-depth details, please check out our Selling page. Contact Erin (678-938-2680) to get your consignor number. If you are a returning seller, feel free to tag at your convienence - your seller number will remain the same - just contact us to schedule a drop off time.

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PRESALE QUESTIONS

1) What is a pre-sale and how do I qualify to attend?

A pre-sale is a private shopping time for sellers and volunteers held before the general public sale. Shoppers at the pre-sale are the first to see the merchandise and get the best selection. There are two ways to earn a pre-sale ticket:
1. consign a minimum of 10 accepted items, not including DVDs.
2. volunteer to work one or more 4 hour shifts.
Please note: while you DO NOT have to do consign and volunteer in order to attend the pre-sale, doing both will get you in earlier.

2) What are your pre-sale hours?

Eight Hour Volunteers

4:30 pm

Four Hour Volunteers who also Consign

5:30 pm

Four Hour Volunters

6:00 pm

Returning Consignors

6:00 pm

New Consignors

6:30 pm

3) Can I bring a friend or relative with me to the presale?
Unfortunately, no. Each seller and volunteer will receive 1 ticket to attend the presale. If you are unable to use your ticket, you may pass it on to someone else.

4) Can I bring my children to the presale?
You are welcome to bring your children to the presale as long as they remain in your care at all times.

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VOLUNTEER QUESTIONS

1)
I can't work a 4 hour shift. Could I work two 2-hour shifts?
Unfortunately, at this time we are unable to accommodate 2-hour volunteer shifts.

2) Can I bring my children with me to my volunteer shift? Do you provide childcare?
No, it would be unsafe to bring children while you work your shift and at this time we are unable to provide childcare.

3) Is it too late to sign up to volunteer?
While popular shifts fill quickly, we still currently have spaces available. For more in-depth details, please check out our Volunteering page. Contact Erin (678-938-2680) for available shift times.

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